In an attempt to be balanced, I think Whitley is intelligent, and she was informative when she tried, but I honestly think she is in the wrong field of work.
A couple was seen before me, and I was there first. I'm not too upset but what upset me was having been told that ill be seen and finding out the person has already left. I was there for 2hrs.
Whitley seemed to have almost no empathy for me as a client and dealing with her was easily the worst customer service experience of my entire life. It would take her nearly two weeks to respond by email to basic but very important questions I had. There was also a huge stretch of time when she did not bother to return my phone calls at all. When I did show up to see her at the office during normal business hours, she was never there. I even had to consult with another attorney while she was still under contract with me because I had lost complete faith in her.
We had hired Mr. Grady to do a motion for appropriate relief for my husband to get his license back. The first motion actually ended up hurting him more than it helped. When we went back and explained the situation they went back to court and fixed the situation at no further cost to us. I would use them in the future with no hesitation.
If you want to be ignored, dial Whitley Ward.
Went for a simple transfer of deed. Had to rewrite the paperwork for spelling errors. I was supposed to file it myself, but they told me for 5 weeks that the paperwork wasn't available because they had filed it already, then it turned back up. When I did try to file it at the courthouse, I was told it was missing several necessary addresses and tax items.
Literally every step of this process has been an ordeal, and I would not go back or recommend
I have called about 12 times over a course of two months requesting a call back from Mr. Grady. Also Mr. Grady will schedule an appointment for you and then have his secretary call back to cancel it, all of those have been phone appts because I felt like they did not want face to face ones and kept changing it to phone appts (secretaries/paralegals) that has happened several times also. One time it was six months before I actually got to speak with him about a simple child support case. He missed one of my court dates, forgot about another one but made it to it the next day, had my dad come all the way from TN to appear in court when his case wasn't even being heard that day! I paid him a lot of money to handle a simple case that could have been solved in one week but looking at the DSS website and records on back pay, come to find out, but took about a little over one year to accomplish because of he is procrastination, in my opinion. His secretary/paralegal gathy was very hard to deal with, too busy, and rude to me, secretary Vickie is pretty nice but both are Unorganized and usually didn't call back when they said they would, only a few occasions when they did. These are not permanent facts for how he will practice with you but only what I experienced.
Hester Grady Hester is a US Lawyer based in Elizabethtown, North Carolina. Hester Grady Hester is located at 115 Courthouse Dr, Elizabethtown, NC 28337, USA.
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